Or if you prefer to download the older version without extra payment, please contact us from the link below to and we are happy to help! You are important to us, and we want to help as much as we're able to. Reply from Wondershare PDFelement Updated Look forward to getting in touch with you sincerely. We sincerely apologize for the doubt and inconvenience that happened on your end.

Wondershare values each customer's benefits and we care about the voice of each user. In line with your concern, kindly let me explain Perpetual License in more detail and see how we can help you solve the issue further. Perpetual License is indeed a one-time payment. With it, you own access to the software forever and have free minor updates within this version. However, you might need to pay for major upgrades. For example, you can update software from version 8.1.X to 8.2.X for free, but the upgrade from the major version 8 to version 9 may require an extra fee. We also included this information on the price page. In order to bring more cool and powerful features to our users, we are always doing our best to improve the product.

Seek your understanding based on our large investment of time and energy. I understand you may feel a little frustrated if you did not notice this license term before. Please do not worry, the major upgrade is not compulsory. The version you bought is still available and can work normally.

And we will keep providing technical support for you for free.

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